FAQs

READ THE RED BARN BLOG VIEW PHOTO GALLERY ABOUT US PRIVACY STATEMENT STORE POLICIES CONTACT US

Is Red Barn Mercantile a chain? What are your hours? Where are you located? Why are some items not available on your web site? Do you offer gift wrapping? Do you offer gift cards? Why are some products sold "as is?" Where do you get your antiques? How could I join your list of vendors?

Is Red Barn Mercantile a chain?

Not yet. We opened our first store in Old Town Alexandria in September, but we hope to expand one day. We just don’t want to grow beyond our capacity to deliver quality customer service and great one-of-a-kind items.

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What are your hours?

11 a.m. to 6 p.m. Tuesday through Saturday; Noon to 5 p.m. Sunday.

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Where are you located?

113 S. Columbus St.,
Alexandria, VA 22314
Map

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Why are some items not available on your web site?

We are working everyday to offer our customers more online. However, many of our items are one-of-a-kind antiques that would either be too expensive to ship or too risky. And if we have only one item in stock, there is not much chance it would be available to shoppers online for very long. If you saw an antique in the store and were hoping to purchase it online, you may call us at (703) 838-0355. We would be happy to take your information over the phone and help you arrange for delivery.

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Do you offer gift wrapping?

We do not offer gift wrapping for products sold online.

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Do you offer gift cards?

Red Barn Mercantile offers gift cards for in-store purchases only. Our gift cards are available in any denomination. You can purchase them in person or over the phone (703-838-0355) during normal business hours.

Call or come by today for more information.

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Why are some products in your store sold "as is?"

Some of our items are antiques with years of use and history behind them. Their charm comes from their imperfections. But that also means the items are truly one-of-a-kind. While we may be able to find furniture pieces that are similar, these items are often handcrafted and time worn, so there really are no two alike and we can’t simply order more. That means these pieces will be purchased off the sales floor. See return policies below for more information.

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Where do you get your antiques?

From a variety of places. Our buyers are avid flea market shoppers, but we also buy from auctions and from our growing network of vendors. Part of our philosophy in blending old and new is in our use of leveraging the Internet to access and find the items you’re searching for. If we don’t have an item on the sales floor, we’ll email our exclusive list of vendors to see if they have it. If they don’t, we will take your information and keep searching until we find your item.

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How could I join your list of vendors?

Complete the "contact us" form and clearly state what it is you are offering. We are regularly on the hunt for quality antiques as well as unique products that fit the style of the store. Photos also help a lot, so please point us to a web site or be ready to send a follow-up email with pictures. We'll contact you for an appointment. We are always looking for furniture dealers who are a good fit. But we are not looking to become the next eBay. We're not looking for people who want to sell one or two pieces. Only serious dealers who can provide the type and style of quality furniture and accessories will be admitted to our exclusive group.

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